 Consulting
Services
Behavioral
Health Consulting
MCPartners Inc. (MCP)
provides consultative services to Behavioral Health facilities through the use
of qualified consultants from around the country. These individuals all have
extensive experience in their respective areas and are currently working in the
field.
Below is a listing of some of the services MCP provides on an as needed basis.
In all cases, MCP can implement and follow up on the recommendations and findings based
on the clients needs.
I.
Development of
distinct part units (DPUs), PPS exempt units or DRG exempt units for acute care
and Critical Access Hospitals.
II.
Clinical
-
Review all program narratives and schedules and make recommendations
-
Assessment of staff competency
-
Review treatment protocols and make recommendations
-
Conduct independent patient satisfaction surveys
-
Review all of the following and make recommendations:
a.
Med errors
b.
Incident reporting
system
c.
Standing orders
d.
Intensity of service
e.
Recidivism
f.
Completeness and
accuracy of Medical Records
-
Does the record
support the diagnosis and will it stand up under third party scrutiny?
-
Program Development-including, but not limited to, the following:
.
Adult
a.
Adolescent
b.
Children
c.
Geriatric
d.
Affective Disorders
e.
Personality Disorders
f.
Eating Disorders
g.
Sexual Offenders
h.
PTSD
i.
Learning Disabilities
j.
Impaired Professionals
k.
Electroshock Therapy
l.
Dementia
m.
Womens
n.
Dual Diagnosis
o.
Group Homes
p.
Intensive Outpatient
q.
Partial Hospital
r.
Wilderness
s.
ROPES
III.
Financial
0.
Review admission
policies and procedures and make recommendations
-
Deposit collection
-
Demographic data
collection
-
Preapproval
efficiency
1.
Billing/Collections
-
Review all forms,
policies and procedures and make recommendations.
-
Perform a complete
review and analysis of Accounts Receivable
-
Perform a
comprehensive compliance audit
2.
Third Party Contracts
-
Review all agreements
and recommendations
-
Develop criteria for
review of future agreements
-
Pursue other
agreements
3.
Information flow
-
Between Business
Office, Medical Records and Clinical areas and make recommendations
4.
Lost Revenue
-
Implement system to
capture lost revenue and rebill.
-
Propose new sources
of patient revenue
-
Accounting
0.
Cost report
preparation
1.
Audit previous cost
reports and make recommendations
2.
Negotiate with fiscal
intermediary
3.
Review chart of
accounts and make recommendations
4.
Develop cost of
service analysis
a.
Need incremental costs
to evaluate future third party agreements
5.
Review purchasing
system and make recommendations
§
Propose approved
vendors and negotiate agreements.
6.
Review cash management
system and make recommendations.
0.
Perform complete
review and make recommendations
1.
Present approved
vendors for:
-
Automated medical
record
-
Data management,
storage and retrieval
-
Accounting
-
Billing/Collection
-
Physician
credentialing
-
CQI
IV.
Operations
0.
Review all staffing
patterns and make recommendations
1.
Perform salary surveys
in the competitive area and make recommendations to make them competitive.
2.
Benefit surveys in the
competitive area and make recommendations for changes.
3.
Benefit analysis to
insure that current benefit providers are competitive. Includes introduction of
approved vendors.
4.
Review recruitment
process and make recommendations.
5.
Analyze staff turnover
and make recommendations
6.
Perform employee
satisfaction survey and make recommendations
7.
Review all job
descriptions for completeness and compliance and make recommendations.
8.
Review employee
evaluation process and merit increase system and make recommendations.
9.
Review employee
recognition process and make recommendations.
-
Quality Assurance/Utilization Review/Continuous Quality Improvement
0.
Review incident
reporting system and make recommendations
1.
Conduct a risk
assessment and make recommendations
2.
Survey preparation
-
JCAHO
-
Medicare
-
Medicaid
-
NAPPH
3.
Perform physician and
staff training as it relates to CQI and survey preparation.
4.
Review existing
committee structure and organization and make recommendations.
5.
Review existing
systems for compliance with HIPAA, ethics, billing and patient rights.
0.
Provide interim or
permanent management services
1.
Certificate of Need
development and presentation and defense to regulatory agencies.
2.
Perform comprehensive
space analysis to determine needs, waste or inefficiencies.
0.
Physician recruitment
1.
Review of medical and
professional staff privileging process and make recommendations.
2.
Review timeliness of
medical records completion and make recommendations.
0.
SWOT (Strengths,
Weaknesses, Opportunities, Threats) Analysis
1.
Review entire
marketing effort including, but not limited to:
-
Advertising
-
Community education
-
Referral Development
-
Sales tracking
-
Speakers Bureau
-
Staff Training and
motivation
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